1. Bosch Industriekessel GmbH respects your privacy
Bosch Industriekessel GmbH (hereinafter "Bosch Industriekessel“ or "We“ or "Us") welcomes you to our internet pages and mobile applications (together also referred to as "Online Offers"). We thank you for your interest in our company and our products.
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us and this is reflected in our business processes. We process personal data that was gathered during your visit of our Online Offer confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
2. Controller
Bosch Industriekessel is the controller responsible for the processing of your data.
Our contact details are as follows:
Bosch Industriekessel GmbH
Nürnberger Strasse 73
91710 Gunzenhausen
Germany
3. Collection, processing and usage of personal data
Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes e.g. names, addresses, phone numbers, e-mail addresses, photos or other information which is an expression of a person’s identity.
We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis or you have given your consent to the processing or use of personal data concerning this matter e.g. by means of registration.
Processing purposes and legal bases
We and service providers commissioned by us process your personal data for the following processing purposes. We point out that within the scope of processing pursuant to the statutory basis “justified interest” you are entitled to a special right of objection (see section “user rights”):
- Provision of this Online Offer (use of a centralized Bosch User ID)
(Legal basis: Fulfilment of contract, e.g. to get access to our IT applications as a Bosch employee or contractual partner) - To determine disruptions/disturbances and for security reasons, as well as to defend our rights
(Legal basis: Justified interest on our part in the safeguarding and defence of our rights)
4. Log files
Every time you use the internet, your browser automatically transmits certain information which we store in log files.
We save log files only for a short time and solely to determine disruptions or for security reasons (e.g., to investigate attempted attacks), afterwards they will be deleted. Log files that need to be maintained for evidence purposes are excluded from deletion until the respective incident has been completely resolved or, on a case-by-case basis, has been passed on to investigating authorities.
In log files, the following information in particular is saved:
- IP address (internet protocol address) of the terminal device that is used to access the Online Offer;
- Internet address of the website from which the Online Offer was accessed (so-called URL of origin or referrer URL);
- Name of the service provider that is used to access the Online Offer;
- Name of the files or information accessed;
- Date and time as well as duration of retrieval;
- Amount of data transferred;
- Operating system and information on the internet browser used including add-ons installed (e.g., Flash Player);
- http status code (e.g., “Request successful” or “File requested not found”).
5. Children
This Online Offer is not available to children under 16 years of age.
6. Data transfers
Data transfers to other controllers (general)
Your personal data is generally forwarded to other controllers only when required for the fulfilment of a contract, in case we or the third party have a legitimate interest in the transfer, or when you have given consent. Additionally, data may be forwarded to other controllers when we are required to do so due to statutory regulations or enforceable official or court orders.
Details on the legal basis can be found in the section Purposes of Processing and Legal Bases. For data transferred to third parties based on justified interest, please refer to the details in this data protection notice.
Service providers (general)
We have commissioned external service providers for sales and marketing services, contract management, payment handling, programming, data hosting and hotline services, etc. We chose these service providers carefully and review them regularly, especially regarding their diligent handling of and protection of the data that they save. All service providers are obliged to maintain confidentiality and to abide by the statutory provisions. Service providers may also be other Bosch group companies.
Transfer to recipients outside the EEA
We also transfer personal data to recipients located outside the EEA in what is referred to as third countries. In such cases, we ensure prior to transfer either that the data recipient provides an appropriate level of data protection (e.g., due to a decision of adequacy by the European Commission for the respective country or due to the agreement based on EU model clauses with the recipient) or that you have consented to the transfer.
You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-to provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.
7. Duration of storage; retention periods
Generally, we store your data for as long as it is necessary to render our Online Offer and the services connected to them or for as long as we have a justified interest in storing the data. In all other cases – in particular when you de-register your Bosch-ID – we will delete your personal data with the exception of data we must store to fulfil legal obligations (e.g., we are obliged due to retention periods under the tax and commercial codes to keep available documents such as contracts and invoices for a certain period of time).
8. Cookie usage
General
Cookies are small text files that are saved on your computer when an Online Offer is visited. In case you access this Online Offer again, your browser sends the cookies' content back to the respective offer or thus enabling re-identification of the terminal device. Reading the cookies allows us to design our Online Offer optimally for you and makes it easier for you to use them.
Overview of cookies used by us
We only use strictly necessary cookies which are not permanently saved on your computer.
Strictly necessary cookies
Certain cookies are necessary so we can securely render our Online Offer. This category includes, e.g.:
- Cookies that identify or authenticate our users;
- Cookies that temporarily save certain user input (e.g., content of a shopping cart or of an online form);
- Cookies that store certain user preferences (e.g., search or language settings);
- Cookies that store data to ensure uncompromised playback of video or audio content.
9. External links
Our Online Offer may contain links to third party internet pages – by providers who are not related to us. When you click on such the links, we have no influence on the collection, processing and use of personal data possibly transmitted by clicking on that link to third parties (such as the IP address or the URL of the site on which the link is located) as the behaviour of third parties is obviously beyond our control. We do not assume responsibility for the processing of such personal data by third parties.
10. Security
Our employees and the companies providing services on our behalf are obliged to observe confidentiality and to abide by the applicable data protection laws.
We take all necessary technical and organisational measures to ensure an appropriate level of security and to protect your data that is administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, in accordance with technological progress, constantly being improved.
11. User rights
To enforce your rights, please use the details provided in the Contact section. When you do so, please ensure that unambiguous identification of your person is possible.
Right to information and access:
You have the right to obtain information about the processing of your data. You may assert your right to rendering of information concerning any processing of your personal data.
Right to correction and deletion:
You may require us to correct inaccurate data and – provided the legal requirements are fulfilled – request completion or deletion of your data.
This does not apply to data necessary for billing or accounting purposes or which is subject to a statutory retention period. Insofar as access to such data is not necessary, however, its processing is restricted (see the following).
Restriction of processing:
You have the right to require us to – provided the respective statutory requirements are fulfilled – restrict the processing of your data.
Objection to data processing ensuing from the legal basis “justified interest”:
Moreover, you have the right to object at any time to the processing of your personal data ensuing from the legal basis of justified interest. We will then no longer process your personal data unless we substantiate compelling legitimate grounds for the processing which override your rights.
Right to lodge a complaint with a supervisory authority:
You have the right to lodge a complaint with a data protection authority. You may lodge a complaint with the data protection authority, in particular with the supervisory authority responsible for your habitual place of residence or or with the data protection authority responsible for us. This is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Bayern
Address:
Wagmüllerstrasse 18
80538 München
Germany
Mailing address:
P.O. Box 22 12 19
80502 München
Germany
12. Contact
If you want to contact us, please find us at the address stated in the "Controller" section.
To assert your rights and for suggestions and complaints regarding the processing of your personal data as well as for the revocation of your consent we recommend that you contact our group data protection officer:
Group Data Protection Officer
Information Security and Privacy Bosch Group (C/ISP)
Robert Bosch GmbH
Kronenstrasse 20
70173 Stuttgart
Germany
or
Mail: Abteilungsbriefkasten.cisp@de.bosch.com.
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